🌟 Enphase Energy is looking for passionate B.E/B.Tech graduates to join as Associate Customer Support Engineers in Bangalore! If you have a strong technical foundation and great communication skills, this is your opportunity to start your career with a top energy solutions company! Apply ASAP. ✅
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| Enphase Energy | |
| Job Role | Associate, Customer Support Engineer |
| Qualification | B.E/B.Tech |
| Batch | 2022/2023/2024/2025 |
| Experience | Freshers |
| Salary | Best in Industry |
| Location | Bangalore |
| Last Date | ASAP |
| Apply Link Below | |
|---|---|
📌 Eligibility Criteria:
✔️ Education: B.E/B.Tech (Electrical preferred)
✔️ Academic Performance:
- 60% & above in 10th & 12th
- 70% & above in graduation
- ✔️ Must Share Scores along with Resume
- ✔️ Skills Required:
- Strong verbal & written communication skills in English
- Excellent interpersonal skills for customer interactions
- Basic knowledge of electrical concepts, AC/DC circuits
- Exposure to solar/PV environments is desirable
- PC skills essential, Mac OS desirable
💼 Job Responsibilities:
🔹 Customer Support: Respond to inbound emails, chats, & phone calls from customers
🔹 Troubleshooting: Diagnose hardware/software issues remotely
🔹 Warranty Approvals: Process and execute warranty claims
🔹 Pre-Sales Assistance: Provide product information to customers
🔹 CRM Management: Maintain records in CRM/Help Desk platforms
🔹 Collaboration: Work with engineering teams to track & resolve field issues
🔹 Technical Documentation: Log product bugs & suggest improvements
🔹 Training & Development: Stay updated with industry standards & product knowledge
🔹 Shifts: Willing to work weekends & night shifts (9:00 PM & 11:00 PM)
🌟 Why Join Enphase Energy?
✨ Work with a Global Leader in solar energy solutions
✨ Strong Learning & Career Growth opportunities
✨ Competitive Salary & benefits package
✨ Exciting & Challenging Work in a 24x7 support team
✨ Work in Bangalore – India’s IT Hub 🚀
📌 Selection Process:
📝 Step 1: Online Application
📞 Step 2: HR Screening
💻 Step 3: Technical Interview
🗣️ Step 4: Final HR Discussion
📝 How to Apply?
Interested and eligible candidates can apply online through the official link below:
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
🎯 Top 5 Interview Questions & Answers:
1️⃣ Q: What do you know about AC & DC circuits?
✅ A: AC (Alternating Current) flows in both directions, while DC (Direct Current) flows in one direction. AC is used for household electricity, while DC is used in batteries and solar panels.
2️⃣ Q: What are the key components of a solar PV system?
✅ A: Solar panels, inverter, battery storage, charge controller, and electrical wiring.
3️⃣ Q: How would you handle an angry customer over a call?
✅ A: Stay calm, listen carefully, empathize, reassure them, and provide a step-by-step resolution.
4️⃣ Q: Explain troubleshooting steps for a faulty inverter.
✅ A: Check power supply, inspect connections, restart the system, look for error codes, and escalate if unresolved.
5️⃣ Q: What is the role of a CRM in customer support?
✅ A: A CRM (Customer Relationship Management) tool helps track customer interactions, manage support tickets, and ensure seamless issue resolution.
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🚀 Don't miss this opportunity! Apply now and build your career with Enphase Energy! 🌞
