π Allianz Services Walk-In Drive 2025 | Associate Customer Service | International Voice Process | Pune
Are you looking for an exciting career opportunity in the customer service industry? Allianz Services is conducting a walk-in drive for Associate Customer Service – International Voice Process on 15 February 2025. If you have excellent communication skills and are eager to work in a dynamic environment, this is your chance!
Don't miss this golden opportunity to work with a leading global company! Apply today and kickstart your career in customer support.
π Job Details:
π’ Job Role: Associate Customer Service (International Voice Process)
π Qualification: Any degree
π Experience: Freshers/Experienced
πΈ Salary: Best in Industry
π Location: Pune
π’ Venue: Virtual Walk-in
π Date: 15 February 2025
π Eligibility Criteria:
✅ Qualification: Any degree holders can apply
✅ Experience: Freshers & experienced candidates are welcome
✅ Communication: Strong verbal & written English proficiency
✅ BPO Experience: International BPO experience is a plus
✅ Shifts: Willingness to work early morning shifts
Note: Shortlisted candidates from the HR screening will be invited for the virtual recruitment drive.
π How to Apply?
Interested and eligible candidates can register online and attend the virtual walk-in drive on 15 February 2025.
π Apply Here: Click Here
π More Details: Click Here
π¨ Why Join Allianz Services?
π Work in a globally recognized organization
π¨πΌ Career growth & learning opportunities
π Best-in-class training programs
πͺ Employee-friendly work environment
πΈ Competitive salary & benefits
π Interview Questions & Answers:
Q1: What do you understand by International Voice Process?
A1: International Voice Process refers to customer support services where agents interact with customers from different countries, primarily via phone calls, to resolve queries, provide assistance, or offer support.
Q2: How would you handle an irate customer on a call?
A2: I would stay calm, listen actively, acknowledge their concerns, empathize with their frustration, and provide a solution in a polite and professional manner to de-escalate the situation.
Q3: Why do you want to work in a customer service role?
A3: I enjoy interacting with people and solving their problems. This role allows me to enhance my communication skills, work in a team-oriented environment, and contribute to customer satisfaction.
Q4: What are the key skills required for this role?
A4: Strong communication skills, patience, problem-solving abilities, active listening, adaptability, and a customer-centric approach are essential for success in this role.
Q5: How do you ensure high-quality customer service?
A5: By understanding customer needs, responding promptly and accurately, being empathetic, following company policies, and continuously improving based on feedback.
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