ZOHO Corp, a global leader in cloud software and business solutions, is inviting skilled professionals to join as Technical Support Engineers through its Off Campus Drive 2025. This role is open for candidates with B.E, B.Tech, or B.Sc degrees and 1–7 years of experience in client-facing or technical roles. Selected candidates will provide world-class technical assistance, conduct product demos, offer customer training, and resolve client issues efficiently. With competitive pay, exposure to international clients, and opportunities to master new technologies, this role is an excellent career move for those passionate about IT support, customer success, and software services.
| ZOHO | |
| Job Role | Technical Support Engineer |
| Qualification | B.E/B.Tech/B.Sc |
| Batch | 2022/2023/2024/2025 |
| Experience | 1 – 7 Years |
| Salary | ₹ 5 to 7 LPA (Expected) |
| Location | Chennai/Coimbatore |
| Last Date | 15 August 2025 |
| Apply Link Below | |
|---|---|
✅ Eligibility Criteria
📘 B.E/B.Tech/B.Sc graduates in relevant domains
🗣 Strong communication skills (minimum 6 months client-facing experience)
🌍 Open to relocation to Chennai or Coimbatore
💻 Keen interest in learning new technologies
🕒 Flexible to work in night shifts
📌 Prior technical support experience preferred
🛠️ Job Description
📞 Provide phone-based technical support to international customers
🎯 Gather requirements, respond to RFIs, and follow up with prospects
📚 Conduct product demos and customer training sessions
⚡ Deliver accurate and timely technical solutions
🔍 Identify customer needs and offer tailored product support
💡 Maintain excellent client relationships through proactive assistance
🌟 Why Join ZOHO Corp?
🚀 Work for one of the most respected SaaS companies globally
🌍 Engage with international clients and cutting-edge cloud products
📈 Enhance skills with continuous learning and growth opportunities
🤝 Collaborative and inclusive workplace culture
💼 Attractive pay and benefits package
🏢 About ZOHO Corp
ZOHO Corp is a global SaaS leader delivering powerful cloud-based software solutions for businesses worldwide. Known for its CRM, productivity, and enterprise software, ZOHO empowers organizations with innovative tools for collaboration, customer engagement, and growth.
📎 Additional Information
📌 Shortlisted candidates will be informed about further rounds
🖥 Candidates must have a stable internet connection and system for online assessments
🕒 Must be open to night shifts
📍 Relocation to Chennai or Coimbatore is mandatory for this role
🖥️ How to Apply?
Interested candidates can apply online through the official ZOHO Corp portal before 15 August 2025:
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
💬 Top 5 Interview Questions & Sample Answers
1️⃣ Q: How do you handle a frustrated customer over a technical issue?
A: I remain calm, listen actively, empathize with their concerns, and provide step-by-step assistance while keeping them informed until the issue is resolved.
2️⃣ Q: What steps would you take to troubleshoot a software connectivity issue?
A: I’d verify system requirements, check network settings, run diagnostics, review logs, and escalate if necessary.
3️⃣ Q: How would you explain a complex technical issue to a non-technical client?
A: I would simplify the terminology, use relatable analogies, and break down the steps clearly for easy understanding.
4️⃣ Q: What is your approach when you don't know the answer to a customer query?
A: I’d acknowledge the query, let the customer know I’ll investigate, consult available resources or colleagues, and get back promptly with an accurate answer.
5️⃣ Q: How do you manage multiple customer tickets efficiently?
A: I prioritize based on urgency and impact, use ticket management tools, and keep all stakeholders updated on progress.
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