Zoho Corporation, a global leader in cloud-based software solutions, is conducting its Off Campus Drive 2025 to hire Technical Support Engineers for its Chennai location. This is an exciting opportunity for graduates and postgraduates from any stream, including BA, BSc, BCom, BBA, BE/B.Tech, ME/M.Tech, MBA, MCA, MCom, MSc, and even PhDs. With an expected salary package of ₹6.9 – ₹8 LPA, this role offers hands-on exposure to technical support, customer interaction, and problem-solving in a fast-paced SaaS environment. If you're looking to launch a career in tech support with a trusted name like Zoho, now is the time to apply!
| Zoho | |
| Job Role | Graduate Trainee |
| Qualification | BE/B.Tech/BA/BBA/BSc/BCom/MBA/ME/M.Tech/MCA/MSC/Mcom/Phd or Any degree |
| Batch | 2022/2023/2024/2025 |
| Experience | Freshers |
| Salary | INR 6.9 to 8 LPA(Expected) |
| Location | Chennai |
| Last Date | ASAP |
| Apply Link Below | |
|---|---|
✅ Eligibility Criteria
🎓 Candidates with any degree (UG/PG/PhD) are eligible
📚 No backlogs preferred
🌐 Strong communication skills (written & verbal)
🧠 Analytical thinking and customer-focused mindset
⌨️ Basic understanding of tech tools and troubleshooting
📝 Job Description
As a Technical Support Engineer at Zoho, your responsibilities will include:
🗣️ Being the first point of contact for prospects, partners, and customers
💬 Providing support via voice, email, and chat
🔍 Diagnosing software issues and providing accurate resolutions
📊 Analyzing user needs and delivering appropriate product-based solutions
📽️ Conducting product demos, training sessions, and implementation assistance
🌟 Why Join Zoho?
🌍 Join a globally trusted brand known for innovation in cloud software
👥 Engage directly with real users, enhancing problem-solving & communication skills
🚀 Work in a dynamic, fast-paced, customer-focused environment
🎓 Get access to learning and growth in tech support, product understanding & customer handling
💼 Be part of a company that values talent, humility, and collaboration
🏢 About Zoho Corporation
Zoho Corporation is a globally recognized tech firm specializing in cloud-based business software, CRM tools, and enterprise solutions. Headquartered in Chennai, Zoho empowers over 80 million users worldwide with powerful, scalable software. Its employee-first culture, strong product ecosystem, and customer-centric approach make Zoho a top choice for freshers and experienced professionals alike in the software support and IT services domain.
🧩 Other Important Highlights
🔧 Training & Onboarding: Comprehensive training to ramp up your technical and communication skills
💼 Career Growth: Opportunity to switch to development, QA, or product roles internally
💡 Work Culture: Flat hierarchy, supportive teams, and open communication
🚪 Walk-in Friendly: Zoho is known for hosting frequent walk-in drives, giving candidates more chances to apply
📥 How to Apply?
📲 All interested and eligible candidates can apply online through the official link:
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
❓ Top 5 Interview Questions & Answers (Role-Specific)
1️⃣ Q: How would you handle an irate customer on a support call?
A: Stay calm, listen actively, acknowledge the issue, assure a solution, and provide follow-up. Empathy and patience are key.
2️⃣ Q: What steps would you take to troubleshoot a login issue in a cloud-based product?
A: Check browser cache, internet connectivity, user credentials, and 2FA settings. If unresolved, escalate with logs.
3️⃣ Q: Can you explain how DNS works and how it might affect a user accessing Zoho Mail?
A: DNS translates domain names to IP addresses. If DNS is misconfigured or down, the mail server becomes unreachable.
4️⃣ Q: What would you do if a customer reports slow performance in a Zoho app?
A: Verify user’s internet connection, browser compatibility, clear cache, and check server status. Gather logs for escalation if needed.
5️⃣ Q: Why is proper documentation important in a support role?
A: It helps track user issues, speeds up resolution, reduces repeat errors, and provides references for future support cases.
The Zoho Off Campus Drive 2025 presents an excellent chance for graduates and postgraduates from all streams to join as Technical Support Engineers in a global software firm. With attractive pay, real-time tech exposure, and extensive user interaction, it’s a perfect gateway to the software support industry and a career in IT services and cloud technology.
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