🌐 ZOHO Corp, a global leader in business software and cloud-based solutions, is conducting its Off Campus Drive 2025 to recruit Technical Support Engineers. This is an excellent opportunity for freshers and professionals with up to 7 years of experience who are skilled in IT management, networking, and technical troubleshooting. Based in Coimbatore, this full-time role involves resolving complex customer issues through multiple support channels. If you're tech-savvy with strong communication skills and knowledge of platforms like Windows, Linux, Intune, and Endpoint security, this is your chance to join one of India's top tech product companies.
| ZOHO | |
| Job Role | Technical Support Engineers |
| Qualification | B.E/B.Tech |
| Batch | 2021/2022/2023/2024/2025 |
| Experience | 0 – 7 years |
| Salary | Best in Industry |
| Location | Coimbatore |
| Last Date | 31 July 2025 |
| Apply Link Below | |
|---|---|
✅ Eligibility Criteria
🎓 Must hold a B.E/B.Tech/Any Degree from a recognized university
🔍 0 to 7 years of relevant work experience
💡 Sound understanding of ITSM, modern IT management, and networking concepts
🖥️ Familiarity with Windows, Mac, and Linux OS platforms
🔐 Knowledge or experience with tools like EDR, SOC, SCCM, Intune, Antivirus software, and Endpoint/Mobile Device Management
🗣️ Excellent written and verbal communication skills
🚫 Note: 2026 graduates are not eligible to apply
📝 Job Description
📞 Handling customer queries through calls, chats, emails, and remote sessions
🛠️ Offering technical support related to server, workstation, and security tools
🔍 Troubleshooting and resolving product-related technical issues efficiently
⚙️ Collaborating with internal teams to provide better resolutions
📈 Working in a fast-paced environment with a proactive approach to problem-solving
📚 Learning and adapting quickly to new updates across platforms and tools
🌟 Why Join ZOHO Corp?
🚀 Be a part of India’s top SaaS company with global recognition
💼 Experience hands-on product support and infrastructure troubleshooting
🌱 Tremendous scope for career growth and upskilling
🤝 Collaborative and inclusive work environment with emphasis on learning
🌐 Opportunity to support world-class enterprise software products used globally
🏢 About ZOHO Corp
ZOHO Corp is a leading SaaS company in India known for its comprehensive suite of business, productivity, and IT management software. With a strong emphasis on innovation and customer-centric solutions, ZOHO serves millions of users across 180+ countries. It's a top choice for those seeking IT support engineer jobs, technical troubleshooting careers, and remote tech support roles in India's product-based software industry.
🔍 Additional Highlights
📌 Exposure to cutting-edge tools like SCCM, EDR, and Intune
📞 Experience in multichannel support – chat, phone, email, and remote
🛡️ Work with top-tier endpoint security and IT service management tools
🔗 Build strong client engagement skills
🌍 Opportunity to support global clients from the Coimbatore office
📥 How to Apply?
📨 Interested and eligible candidates can apply online by clicking the link below:
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
💬 Top 5 Interview Questions & Sample Answers
Q1. What is ITSM and why is it important in technical support?
🅰️ ITSM (IT Service Management) is the process of designing, delivering, managing, and improving IT services. It ensures that IT processes are aligned with business needs and enhance customer satisfaction.
Q2. How do you troubleshoot when a user can't connect to the internet?
🅰️ I check if the issue is with the device or the network, inspect physical connections, restart the router, check IP configuration, run ping tests, and ensure no firewall/antivirus blocks connectivity.
Q3. What is the difference between SCCM and Intune?
🅰️ SCCM is a traditional, on-premises tool for managing devices, while Intune is cloud-based and supports modern mobile device management (MDM) and application deployment.
Q4. How do you handle a situation where a client is frustrated and angry?
🅰️ I stay calm, actively listen, acknowledge their concern, empathize, assure them I'm there to help, and provide step-by-step guidance or escalate if needed.
Q5. Can you explain endpoint security and why it's critical?
🅰️ Endpoint security involves protecting end-user devices like laptops and mobile phones from threats. It's critical because these devices are vulnerable entry points for cyberattacks.
Are you looking for technical support engineer jobs in India? The ZOHO Corp Off Campus Drive 2025 is now hiring candidates with 0–7 years of experience for Coimbatore-based tech support roles. This is your chance to work with ITSM platforms, handle endpoint security, and engage in remote troubleshooting using tools like SCCM, EDR, Intune, and SOC. With excellent career growth, ZOHO is ideal for professionals seeking IT operations jobs, IT helpdesk engineer roles, and technical support positions in the SaaS domain. Join a global leader in the cloud software industry and boost your career in technical assistance, customer support, and infrastructure troubleshooting.
