🌟 Oracle, a global technology powerhouse, is hiring Technical Analyst 1-Support professionals for its Bangalore office. This opportunity is perfect for fresh graduates or early-career professionals with 0–2 years of experience who are passionate about technical support, SQL, troubleshooting, and client-focused problem solving. As a Technical Solution Analyst, you’ll handle real-time front-end and back-end investigations, collaborate with global teams, and ensure client satisfaction through top-tier support. Oracle welcomes candidates from all backgrounds and offers a career path filled with learning, growth, and innovation in the IT support domain.
| Oracle | |
| Job Role | Technical Analyst 1-Support |
| Qualification | Bachelor’s or Master’s degree |
| Batch | 2020/2021/2022/2023 |
| Experience | Fresher(0 to 2+ years) |
| Salary | ₹ 7 to ₹ 9 LPA |
| Location | Bengaluru |
| Last Date | ASAP |
| Apply Link Below | |
|---|---|
✅ Eligibility Criteria
🎓 Bachelor’s or Master’s degree in Computer Science, Information Systems, Software Engineering, or related field
📚 0–2 years of experience in application support or incident management
🧠 Solid understanding of SQL and backend database management
🕐 Willingness to work in shifts (5:30 PM – 2:30 AM IST)
🌎 Strong communication and interpersonal skills for global collaboration
📞 Readiness to provide on-call and rotational support
🌍 Open to candidates from all backgrounds
🧾 Job Description
As a Technical Solution Analyst I, your responsibilities include:
💡 Investigating front-end application issues
🛠️ Utilizing backend techniques – SQL queries, log analysis, server cycling
📋 Documenting workflows, resolution notes, and technical procedures
🧩 Prioritizing tasks based on issue severity to ensure timely resolution
🤝 Collaborating with cross-functional teams to escalate and resolve issues efficiently
📈 Managing support lifecycle through incident, problem, and change management
🌟 Why Join Oracle?
🏢 Work with a globally recognized technology leader
🔧 Hands-on exposure to real-time issue management and enterprise-scale systems
🌐 Cross-functional collaboration and global work culture
🎓 Learn from industry experts and grow in your IT support career
💼 Competitive salary, excellent work-life balance, and continuous upskilling
🏢 About Oracle
Oracle is a global leader in cloud infrastructure, enterprise software, and database solutions, trusted by Fortune 500 companies worldwide. Oracle’s technical teams empower businesses through innovative solutions and unmatched support. Working at Oracle means joining a legacy of excellence, innovation, and global impact in the IT support domain.
🧩 Additional Highlights
🕒 Shift Timing: 5:30 PM – 2:30 AM IST (Night Shift)
🧑💻 Work Type: Full-Time, On-site in Bangalore
📌 Required Skills:
- Technical Support
- Incident Management
- SQL
- Troubleshooting
📥 How to Apply?
All interested and eligible candidates can apply online for Oracle’s Technical Analyst 1-Support role by clicking the link below. Don’t miss out—apply soon!
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
❓ Top 5 Interview Questions & Answers
Q1: What steps would you take to troubleshoot a client-reported system error?
A: Start by understanding the issue, reviewing logs, reproducing the problem, and then identifying the root cause. Use SQL queries or server logs as needed and escalate if unresolved.
Q2: How does incident management differ from problem management?
A: Incident management focuses on restoring service quickly. Problem management seeks to find and fix the root cause of recurring incidents.
Q3: How do you manage tasks during high-severity outages?
A: Prioritize based on impact, communicate updates regularly, involve key teams, and ensure logs and documentation are maintained throughout.
Q4: What SQL command would you use to fetch duplicate records from a table?
A: Use GROUP BY with HAVING COUNT(*) > 1 to identify duplicates.
Q5: What are your steps when documenting a new issue resolution?
A: Include issue summary, steps to reproduce, root cause, solution, and preventive measures. Store it in a knowledge base for future reference.
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