🌟 Zoho Corporation, a global leader in SaaS and cloud-based software, is now hiring Technical Support Engineers through its Off Campus Drive 2025. This role is ideal for freshers across any educational background looking to launch their careers in tech support, customer success, or IT services. Based in Chennai, the position offers a competitive salary of up to ₹8 LPA, hands-on troubleshooting experience, and the chance to work with Zoho’s global clientele. If you’re passionate about helping customers and solving technical problems, this is your chance to join one of India’s most respected product-based companies!
| Zoho | |
| Job Role | Technical Support Engineers |
| Qualification | BA/BBA/BSc/BCom/BE/B.Tech/MBA/ME/M.Tech/MCA/MSC/Mcom/Phd or Any degree |
| Batch | 2022/2023/2024/2025 |
| Experience | Freshers |
| Salary | INR 6.9 to 8 LPA(Expected) |
| Location | Chennai |
| Last Date | ASAP |
| Apply Link Below | |
|---|---|
✅ Eligibility Criteria
🎓 Graduates with degrees in any discipline are eligible
❌ 2026 batch graduates are not eligible
🌙 Must be open to working in US time zones (night shifts)
📍 Must attend Level-1 written test in Coimbatore (venue details will be emailed)
🛠️ Job Description
📞 Handle customer queries through phone, email & live chat
🧰 Assist with product troubleshooting and configurations
🔧 Resolve advanced technical issues with support from development team
📢 Communicate user feedback & feature requests to product teams
🧑💻 Work closely with global customers across various industries
💬 Ensure timely responses and maintain high customer satisfaction
🌟 Why Join Zoho?
✨ Join one of India’s leading product-based tech companies
🌍 Gain international experience by supporting global users
📚 Continuous learning with exposure to Zoho’s entire suite of 45+ apps
🧑💼 Develop strong communication, technical, and problem-solving skills
🏆 Excellent compensation, stability, and career growth
🏢 About Zoho Corporation
Zoho Corporation is a top-tier SaaS company offering powerful, cloud-based software solutions for businesses worldwide. With a focus on customer-first innovation, Zoho’s product suite includes tools for CRM, email, project management, and more. The Chennai-based tech giant is a favorite among freshers and experienced professionals seeking IT support roles, technical jobs, and career growth in software development.
📌 Additional Highlights
🌐 Domain: Customer Success, Technical Support, SaaS
🕑 Shift: US Time Zone (Night Shift Required)
📝 Interview Mode: Written Test (Level-1) in Coimbatore
📍 Job Location: Chennai
🧑🎓 Experience Level: Freshers Welcome
📝 How to Apply?
All eligible candidates can apply online through the official Zoho recruitment link below:
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
💬 Top 5 Interview Questions & Sample Answers
1. Q: How would you handle an irate customer over the phone?
A: I would stay calm, listen actively, empathize with their issue, and offer a clear solution. If needed, I’d escalate the matter while keeping the customer informed.
2. Q: What steps would you take to troubleshoot a user login issue?
A: I’d check the login credentials, browser compatibility, cache/cookies, password reset process, and backend authentication issues.
3. Q: Describe a time when you worked as part of a team to solve a problem.
A: During college, I was part of a tech fest team where we solved last-minute configuration errors by collaborating, testing rapidly, and documenting every fix.
4. Q: Why should we hire you as a Technical Support Engineer?
A: I have excellent communication skills, a strong technical foundation, and a passion for solving problems and helping users succeed.
5. Q: What’s the importance of documentation in customer support?
A: Good documentation ensures quicker resolutions, reduces repeated queries, and helps in training new support staff efficiently.
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