🌐 Unisys is inviting passionate fresh graduates from the 2023 & 2024 batch for its Off Campus Drive 2025 to join as Service Desk Associates. If you're looking to kickstart your career in IT support, technical helpdesk, or customer service roles, this is the perfect opportunity. Based in Bangalore, this role requires excellent communication, problem-solving abilities, and a basic understanding of operating systems and IT infrastructure. Join Unisys to work in a global tech environment and learn from experienced IT professionals in a 24/7 support system.
| Unisys | |
| Job Role | Service Desk Associate |
| Qualification | B.E/B.Tech |
| Batch | 2023/2024 |
| Experience | Freshers |
| Salary | Best in Industry |
| Location | Bangalore |
| Last Date | ASAP |
| Apply Link Below | |
|---|---|
✅ Eligibility Criteria
🎓 Any Engineering or Non-Engineering Graduates
📚 Education, training, or certifications in Information Technology
💡 Relevant IT knowledge or practical experience in service delivery
📆 Batch: 2023 & 2024 graduates
🧾 Job Description
📞 First point of contact for all end-user technical issues
🖥️ Provides technical support via email, chat, web, or phone
🔧 Handles support for hardware, operating systems, and applications
🧪 Uses diagnostic techniques to identify and resolve technical problems
📋 Maintains call records and ensures timely follow-ups
🚀 Escalates complex issues to remote support or field engineering
🛠️ Delivers support for multiple clients with professional communication
🕐 Willing to work in 24x7 rotational shifts
🌟 Why Join Unisys?
🌍 Work in a global IT services company with modern infrastructure
📚 Gain exposure to multi-client support and real-time troubleshooting
👩💻 Learn from experienced engineers and support teams
📈 Launch your IT career with end-to-end client interaction
💡 Get hands-on with operating systems, networking, and hardware
🏢 About Unisys
Unisys is a global information technology company that builds high-performance, security-centric solutions for businesses and governments. With a strong focus on digital workplace services, cloud & infrastructure, and cybersecurity, Unisys empowers enterprises to thrive in a rapidly changing digital world. As a tech-driven company, Unisys offers freshers a chance to grow, innovate, and contribute to global IT operations from its Bangalore hub.
🛠️ Additional Information
🧠 Must possess good judgment and multitasking skills
💬 Excellent verbal and written English communication required
🧩 Familiarity with Microsoft Office (Word, Excel, Outlook)
🌐 Should have basic knowledge of networking and operating systems
🖱️ How to Apply?
✅ All interested and eligible candidates can apply online through the official Unisys careers portal.
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
❓ Top 5 Interview Questions & Answers
1. What steps do you follow to troubleshoot a system that won’t start?
✅ Check hardware connections, power source, BIOS, and error beeps. Then proceed with safe mode boot or recovery options.
2. How would you handle a user reporting slow internet issues?
✅ Verify system performance, run speed tests, check network adapter, DNS settings, and escalate if needed.
3. How do you prioritize multiple tickets in a busy support environment?
✅ Based on urgency, impact on business operations, and service-level agreements (SLAs).
4. What are some commonly used Windows troubleshooting commands?
✅ Ping, ipconfig, netstat, tracert, and sfc /scannow.
5. How would you explain a technical solution to a non-technical user?
✅ Use simple, jargon-free language and analogies to make it relatable and easy to understand.
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