π Movate Technologies, a leading name in the digital transformation and tech support industry, is conducting an Off Campus Drive 2025 to hire experienced professionals for the role of Technical Support Engineer. This is a golden opportunity for candidates with 1+ years of technical support experience and a background in B.E, B.Tech, or B.Sc. If you're passionate about resolving tech issues, providing customer support, and working in international voice processes, then Movate offers a rewarding career with a competitive salary and exposure to global clients. Join now and level up your IT support career!
Movate | |
Job Role | Technical Support Engineer |
Qualification | BE/B.Tech/B.Sc |
Batch | Not Mentioned |
Experience | Minimum 1 Year |
Salary | Rs. 5.5 LPA (varies) |
Location | Chennai |
Last Date | ASAP |
Apply Link Below |
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✅ Eligibility Criteria
π Graduate in B.E/B.Tech/B.Sc
π§πΌ Minimum 1 Year of experience in Technical Support (Mandatory)
π£️ Strong verbal communication in English
π§ Logical reasoning and critical thinking abilities
π» Computer proficiency – Basics of hardware, software, internet & networking
π ️ Job Description
As a Technical Support Engineer, your role includes:
π Handling international customer calls (Voice Process)
π ️ Troubleshooting technical issues related to computers, networking, and applications
✅ Providing first contact resolution with a customer-centric approach
π Staying updated with latest tech releases and updates
π Upselling where applicable
π Why Join Movate Technologies?
πΌ Opportunity to work with international clients
π Competitive salary packages with performance benefits
π§π» Exposure to real-world tech troubleshooting and tools
π Flexible shifts suited for US client timings
π Career growth in global customer support and tech services
π’ About Movate Technologies
Movate Technologies, formerly CSS Corp, is a renowned global technology company specializing in digital transformation, technical support, and customer experience solutions. Headquartered in Chennai, Movate has a strong presence across the globe and serves Fortune 1000 companies. It's a great launchpad for tech support professionals aiming for impactful, international careers in IT services and customer experience management.
π Other Highlights
πΉ Soft Skills: Excellent English communication, decision-making skills, and logical reasoning
πΉ Tech Knowledge: LAN, WAN, internet troubleshooting, hardware/software basics
πΉ Mindset: Self-motivated, pressure handling, and ability to upsell
π How to Apply
π§ Interested and eligible candidates can send their resumes directly to:
✉️ Email: [divya.narendra@movate.com]
π² WhatsApp: 9025935118
Jobs by Qualification | |
B.Tech | BBA |
B.Sc | B.Com |
M.Sc | M.Com |
MCA | MBA |
BCA | M.Tech |
❓ Top 5 Interview Questions & Answers
πΈ Q1: How do you troubleshoot a network connectivity issue on a desktop?
A1: Check physical connections, IP settings, ping gateway, check DNS, restart network adapter, and reboot the system if needed.
πΈ Q2: What’s the difference between LAN and WAN?
A2: LAN covers a local area (like an office or building), while WAN covers a broader area, like cities or countries (e.g., the internet).
πΈ Q3: How would you handle an angry customer facing repeated issues?
A3: Listen calmly, empathize, ensure them you’ll take ownership, and provide a resolution or escalate as needed.
πΈ Q4: What is a DNS, and why is it important?
A4: DNS (Domain Name System) translates domain names into IP addresses. Without it, users couldn’t access websites using URLs.
πΈ Q5: How do you stay updated with new technical changes and tools?
A5: Regularly read tech blogs, follow IT forums, take short courses, and explore release notes or product updates.
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