🌟 Are you a tech enthusiast looking for an exciting career in IT support? Flex, a global leader in technology and innovation, is hiring Associate Engineers – Global IT Helpdesk for its Chennai location. If you have a degree in BE/B.Tech, BSC/MSC (IT & Computer Science), BCA/MCA, this is your chance to kickstart your career with a top-tier company. With a competitive salary package ranging from ₹3 LPA to ₹7 LPA, freshers and experienced candidates (0-2 years) are welcome to apply. Join a dynamic team and gain hands-on experience in IT troubleshooting, networking, and software support. Apply now before the deadline closes!
| Flex Off | |
| Job Role | Associate Engineer |
| Qualification | BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates |
| Batch | 2022/2023/2024/2025 |
| Experience | Freshers |
| Salary | ₹ 3 to 7 LPA |
| Location | Chennai |
| Last Date | ASAP |
| Apply Link Below | |
|---|---|
🎯 Eligibility Criteria
✅ BE/B.Tech, BSC/MSC (IT & Computer Science), BCA/MCA with 60% & above throughout academics
✅ No active backlogs
✅ Willingness to work in rotational shifts (including night shifts)
✅ Strong communication skills
✅ Basic IT troubleshooting & networking knowledge
✅ Familiarity with Windows 10 & 11, MS Office, Office 365, VPNs, SharePoint
✅ Ability to work independently and solve problems efficiently
💼 Job Description
🎧 Provide 24/7 IT Support through Chats, Tickets, and Calls
🛠️ L1 Support for applications like MS Office, Zoom, VPN, SharePoint, Box
💻 Troubleshoot technical issues via remote desktop connection
📧 Modify email distribution list permissions & Active Directory groups
🔍 Install and repair software applications
📑 Document and escalate issues promptly using ticketing tools (ServiceNow)
📩 Promptly respond to emails and maintain Service Level Agreements (SLA)
🌟 Why Join Flex?
💼 Global Exposure – Work with international clients and cutting-edge technology
📈 Career Growth – Gain hands-on experience and grow in the IT industry
🏥 Health Insurance – Comprehensive medical benefits for employees
🌴 Paid Time Off (PTO) – Work-life balance and flexible leave policies
🌍 Work with Industry Experts – Learn from experienced IT professionals
🏢 About Flex
Flex is a globally recognized leader in technology, supply chain, and manufacturing solutions. With a presence in over 30 countries, we innovate and transform businesses with smart technology solutions. Flex’s IT support division plays a crucial role in ensuring seamless digital operations across industries. If you are looking for a challenging and rewarding IT career, Flex is the place for you!
📢 Additional Perks & Benefits
✔️ Hands-on technical training
✔️ International client interaction
✔️ Fast-track career growth opportunities
✔️ Collaborative and innovative work environment
📝 How to Apply?
📌 Interested and eligible candidates can apply online through the link below.
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
🎤 Interview Questions & Answers
Q1: What is the role of an IT Helpdesk Associate Engineer?
A: An IT Helpdesk Associate Engineer provides technical support by troubleshooting software, networking, and hardware issues for internal users.
Q2: How do you troubleshoot a VPN connectivity issue?
A: Check network settings, verify login credentials, restart the VPN client, and ensure firewall permissions are configured correctly.
Q3: What are Active Directory Groups, and why are they important?
A: Active Directory Groups help manage user permissions efficiently, allowing IT teams to control access to resources in an organization.
Q4: How would you handle a frustrated user who is experiencing IT issues?
A: Stay calm, listen carefully, empathize with the user’s frustration, troubleshoot the issue efficiently, and provide a timely resolution.
Q5: What tools have you used for IT ticket management?
A: I have experience with tools like ServiceNow, Jira, and Zendesk for tracking and managing IT support tickets.
