ChargePoint Careers 2025: Hiring for Associate Technical Support Engineer
ChargePoint Careers 2025 is calling freshers for an incredible opportunity as Associate Technical Support Engineer in Bengaluru! If you have a bachelor’s degree, certifications, or relevant experience in the technical field, this is your chance to work with one of the most innovative companies. Dive into a career where you will troubleshoot, configure, and enhance network solutions while gaining hands-on experience in technical problem resolution. Find out more about salary, qualifications, job description, and application process below! 💡🔥
| ChargePoint | |
| Job Role | Associate Technical Support Engineer |
| Qualification | B.Sc/BCA |
| Batch | 2022/2023/2024 |
| Experience | 0-1 Year |
| Salary | ₹ 5 to 10 LPA |
| Location | Bengaluru |
| Last Date | ASAP |
| Apply Link Below | |
|---|---|
🎯 Eligibility Criteria
✅ Bachelor’s degree, certifications, or relevant work experience
✅ Strong communication and problem-solving skills
✅ Knowledge of networking fundamentals (TCP/IP, M2M communication, cloud-based platforms)
✅ Ability to troubleshoot hardware and software efficiently
✅ Proficiency in CRM tools like Salesforce & bug tracking tools like Jira
✅ Additional certifications in Microsoft, Linux, Networking are a plus
📝 Job Description
🔹 Provide technical and network problem resolution to end-users
🔹 Diagnose issues and implement effective troubleshooting techniques
🔹 Adjust network configurations & software settings as required
🔹 Collaborate with field technicians for installation & maintenance support
🔹 Analyze logs and resolve major customer issues efficiently
🔹 Document technical resolutions & create knowledge articles for future reference
💡 Why Join ChargePoint?
🚀 Work with a global leader in EV charging solutions
🌍 Opportunity to collaborate with cutting-edge technology teams
📈 Fast career growth with learning & development programs
🔧 Hands-on exposure to technical troubleshooting & real-world problem-solving
🏆 Competitive salary package & an inclusive work environment
🏢 About ChargePoint
🏢 ChargePoint is at the forefront of electric vehicle (EV) charging innovation, transforming the way people and businesses think about mobility. With a strong global presence, the company provides intelligent charging solutions that shape a cleaner and more sustainable future. Be part of a revolution that is redefining transportation and technology! 🌿⚡
📢 Other Key Highlights
🔹 Strong technical support experience & cross-functional collaboration
🔹 Work with hardware/software engineering teams for solutions
🔹 Gain expertise in networking, cloud-based management & troubleshooting
🔹 A chance to work in an exciting, dynamic & customer-focused role
📌 How to Apply?
📌 Interested and eligible candidates can apply online through the official ChargePoint careers page. Don’t miss this golden opportunity—Apply ASAP!
| Jobs by Qualification | |
| B.Tech | BBA |
| B.Sc | B.Com |
| M.Sc | M.Com |
| MCA | MBA |
| BCA | M.Tech |
📝 Interview Questions & Answers
❓ Q1: What troubleshooting steps would you take if a networked device is unresponsive?
✅ A1: I would start by checking the physical connections and power supply, then verify network configurations (IP address, DNS, firewall settings). I would also run ping and traceroute commands to diagnose network issues and check for error logs.
❓ Q2: How would you explain a technical issue to a non-technical customer?
✅ A2: I would use simple, jargon-free language to describe the problem, provide an analogy if needed, and guide them step-by-step through the resolution process, ensuring clarity and patience throughout.
❓ Q3: What tools would you use for network diagnostics and monitoring?
✅ A3: I would use tools like Wireshark (packet analysis), Ping, Traceroute, Netstat, and SNMP monitoring tools to diagnose and monitor network performance and issues.
❓ Q4: How do you handle multiple technical support tickets at the same time?
✅ A4: I prioritize based on urgency and impact, resolve high-priority issues first, utilize a ticketing system for tracking, and ensure proper documentation for future reference.
❓ Q5: How do you ensure continuous learning in the field of technical support?
✅ A5: I regularly participate in online courses, technical forums, and webinars, follow industry blogs, and practice hands-on troubleshooting to stay updated with the latest trends.
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🚀 Apply Now & Kickstart Your Career with ChargePoint! 🚀
